Traditional collaboration technologies like e-mail and instant messaging tend to reinforce communication between employees with strong ties—colleagues who work closely together. Procter & Gamble (P&G) is expanding its vision for collaboration, incorporating Web 2.0 tools into a single platform to unlock weak and potential ties—employees with common goals or interests who have little to no contact.
The Situation: With more than 138,000 employees in 160-plus countries, there are countless opportunities—and as many hurdles—for P&G to connect ideas and expertise. Through its Global Business Services group, P&G is deploying an intranet that allows users to create value beyond their usual circles.
Continue reading ‘How Procter & Gamble Got Employees to Use Social Networking at Work’





