Verizon Wireless’ blocking and reactivation of 4Info’s flagship short code and AT&T’s unhappiness about data consumption from a tiny slice of its customer base are cause for a chill in mobile marketing.
For those following the saga, Verizon Wireless on Dec. 4 blocked SMS search and alert service 4Info’s 44636 short code to the carrier’s subscriber base. While both parties danced around the exact reasons for the blocking, access was restored in less than a week after Verizon Wireless made a public example of 4Info.
Similarly, AT&T boss Ralph de la Vega took his issues public last week, whining about how just 3 percent of the carrier’s customers account for 40 percent of its data traffic.
It’s a fine way to say the nation’s leading telecoms giant can’t handle data traffic on its network without patchy access in some parts of the country – New York and San Francisco, in particular.
Be careful of what you wish for. AT&T sought Apple’s iPhone and now it’s bitten off more than it can chew. Continue reading ‘When wireless carriers sneeze, mobile marketing catches a cold’